By accessing and using the Gransino Casino website (the "Site"), you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, please do not use the Site.
To use the Site, you must be at least 19 years old or the legal age in your jurisdiction, whichever is higher. If you register at a younger age, your account will be suspended, and any winnings will be voided.
Our services are not available to residents of certain jurisdictions where online gambling is prohibited. It is your responsibility to ensure that you are legally allowed to participate in online gaming in your location.
To play on our platform, you must create an account. Registration requires you to provide accurate personal information and select login credentials, including a unique username and password.
Players are only permitted to have one account. If duplicate accounts are detected, all accounts may be closed, and associated winnings may be voided.
We adhere to a strict Know Your Customer (KYC) policy. You may be required to verify your identity by submitting valid identification and proof of address before being allowed to withdraw any funds.
You are responsible for ensuring the accuracy of your account information. Any changes must be updated promptly to avoid issues during withdrawals or account verifications.
You are responsible for maintaining the confidentiality of your login credentials and are liable for any activity conducted through your account. Please notify us immediately if you suspect unauthorized access to your account.
Engaging in fraudulent activities, collusion, or any form of manipulation is strictly prohibited. You may not use the Site for any illegal activities or breach these Terms & Conditions.
Creating multiple accounts or using someone else's account to evade restrictions is not permitted. We reserve the right to investigate and take action against any suspected fraudulent activity.
Promotions and bonuses may be offered at our discretion. You must opt-in and meet certain conditions, including minimum deposits and wagering requirements, as specified in the promotional terms.
All bonuses may carry specific wagering requirements that you must fulfill before withdrawing bonus funds or associated winnings. These conditions will be clearly outlined in the promotional materials.
We reserve the right to cancel bonuses and restrict access to promotions for players who engage in bonus abuse or any other form of irregular play.
Deposits must be made through supported payment methods. All transactions are processed in accordance with our banking policies.
Before processing withdrawals, you may be required to provide additional documentation to verify your identity, as part of our KYC procedures.
Withdrawal requests are subject to review and will be processed promptly, generally within 0-24 hours, but may take longer due to verification requirements.
We are committed to promoting responsible gambling. Players are encouraged to set limits on their deposits and gameplay.
If you feel that you are developing a gambling problem, you have the option to self-exclude from the Site temporarily or permanently. Please contact our support team for assistance.
The games on our platform use Random Number Generator (RNG) systems that are regularly tested by third-party auditors to ensure fairness and randomness.
We strive to provide a seamless gaming experience; however, technical interruptions may occur. In such cases, we reserve the right to void gameplay that occurs during these interruptions.
We reserve the right to suspend or close your account if you violate these Terms & Conditions or if we suspect any fraudulent activities.
All content, trademarks, and intellectual property on the Site are owned by Gransino or its partners. Unauthorized use is prohibited.
Gransino is not liable for any direct, indirect, or consequential damages arising from your use of the Site, including but not limited to losses incurred from gameplay.
We reserve the right to modify these Terms & Conditions at any time. Any changes will be communicated to you, and your continued use of the Site constitutes your acceptance of the modified terms.
For any queries regarding these terms or our services, please contact our support team, available 24/7 via live chat or email.
Gransino operates under a Curaçao eGaming license, ensuring compliance with international gaming standards. It is your responsibility to ensure that you are compliant with the laws of your own jurisdiction when using our services.
